Privacy Policy

Privacy Policy

This Privacy Policy applies only to the web site(s) owned (however accessed and/or used, whether via personal computers, mobile devices or otherwise) or controlled by VSC Holdings, Inc. d/b/a Vermont Smoke and Cure, or any of its related, affiliated or subsidiary companies (“Company,” “Vermont Smoke and Cure,” “we,” “our” or “us”) or other interactive features that are accessible or downloadable through the web sites owned or controlled by Company and that post a link to this Privacy Policy (collectively, the “Web Sites”). This Privacy Policy only covers information collected at the Web Sites, and does not cover any information collected at any other web site or offline by Company (unless specifically stated). The purpose of this Privacy Policy is to disclose to you what information we may collect on the Web Sites, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you may have regarding our collection, use, and disclosure of such information.

Please read this Privacy Policy carefully. In addition, please review our Terms of Use, which govern your use of the Web Sites.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we do with information you provide?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

Information from Other Sources

We may receive information about you from other sources; for example, we may obtain geographic or demographic information, or information regarding your possible interests, from third parties, or we may receive information from a marketing partner in connection with a co-branded web site or promotion. We may combine the information we receive from those other sources with information we collect through the Web Sites. In those cases, we will apply this Privacy Policy to any personal information received, unless otherwise specifically disclosed by us at the time you provide your personal information.

HOW INFORMATION MAY BE COLLECTED

Do we use cookies?

Yes, sometimes we use cookie technology. Cookies are web beacons and other similar devices on the Web Sites to enhance functionality and navigation for our visitors and portions of the Web Sites may use statistical tools that may be operated by third party providers such as Google Analytics. Information tracked through these mechanisms may include, for example: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Web Sites that you visit; and (iv) other websites you may have visited before visiting the Web Sites. If you do not want to allow information to be collected through the use of cookies, you can generally opt out of providing this information by setting your browser to reject cookies. However, please be aware that some areas of the Web Sites may not provide you with an acceptable user experience if you have disabled the use of cookies.

In the case of cookies and/or web beacons, the information generated by the cookies and/or web beacons about your use of the Web Sites (including your IP address) may be transmitted to and stored on servers located outside of the United States of America, by the applicable third party provider of such tool. This information will be used for the purpose of evaluating your use of the Web Sites, compiling reports on the Web Sites’ activity and providing other services relating to the Web Sites activity and Internet usage. The third party providers of such tools may also transfer this information to other third parties where they are required to do so by law, or where such third parties process the information on their behalf.

By using any Web Site, you consent to the processing of data about you by third party providers of such tools used in connection with such Web Site in the manner and for the purposes set out above.

HOW WE USE THE INFORMATION COLLECTED

The information you provide to us may be used to:

  • Send you newsletter and/or other communications for which you have registered;
  • Contact you about the Web Sites, including, without limitation, in our discretion to notify you of changes to this Privacy Policy, the Web Site’s Terms of Use, or other policies that affect your use of the Web Sites;
  • Confirm or fulfill an order you have made, including without limitation any purchase orders for any of the Company products;
  • Provide special offers, coupons and/or promotional materials to you on behalf of us or third parties;
  • Contact you with regard to a sweepstakes, contest or promotion in which you have participated;
  • Authorize a purchase or complete a transaction that you have requested, i.e., to deliver the products or other services that you ordered, and, if necessary, to invoice you;
  • Monitor or improve the Web Sites;
  • Administer the Web Sites’ systems and for other internal business purposes;
  • Customize the advertising and content you see;
  • Comply with and monitor compliance with our Terms of Use and other applicable agreements and polices; and
  • For other purposes disclosed when you provide your information.

Moreover, if you submit to Company and/or the Web Sites comments, reviews, photographs, videos, music, text or other content, it may be published online or offline (including on-air, on a CD or DVD, through wireless distribution, and transmission of soft copies, or any other media or format currently existing or hereafter developed), and we may publish your name, voice, likeness and other personal information in connection with publishing the content or a portion of the content, and we may use the content and any excerpt from the content in connection with advertising, marketing, publicity and promotional activities.

Please note that information submitted to the Web Sites via a “contact us,” or other similar mechanisms will not necessarily receive a response. We will not use any such information you provide to contact you for marketing purposes unrelated to your request.

DO WE DISCLOSE ANY PERSONAL INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Legal Protections and Law Enforcement

We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the Web Sites and applicable laws; or to protect the legal rights, interests, or safety of the Web Sites, our users or others. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.

CHAT ROOMS, FORUMS, AND MESSAGE BOARDS

The Web Sites may make chat rooms, forums and message boards available to its users. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when disclosing personal information in these areas. Your use of chat rooms, forums and message boards is subject to our Terms of Use

THIRD PARTY CONTENT AND LINKS TO OTHER WEBSITES

When you are on the Web Sites you may be directed to other sites that are operated and controlled by third parties that are beyond our control. For example, if you “click” on a banner advertisement, the “click” may take you off the Web Sites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a web site that is linked from our Web Sites, you should consult that web site’s privacy policy before providing any personal information.

SECURITY

Company incorporates reasonable safeguards to help protect and secure your personal information. However, no data transmission over the Internet, or wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that Company cannot ensure or warrant the security of any information you transmit to Company via its Web Sites, and you do so at your own risk.

A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY

The Web Sites are general audience web sites. We do not knowingly collect any personal information from children younger than the age of thirteen (13) on the Web Sites and we will delete any information later determined to be from a user younger than thirteen (13).


NOTIFICATION OF CHANGES AND YOUR ACCEPTANCE OF THE PRIVACY POLICY

By using the Web Sites, you acknowledge your agreement to the terms of this Privacy Policy. From time to time, Company may update this Privacy Policy. However, Company will use your personal information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.